BOCP - BOARD OPEN COMMUNICATIONS
PROGRAM
(Enhancing
Corporate Governance)
The BOCP is temporary program
authorized by a Board of Directors to monitor c orporate compliance.
While authorized by the Board, Senior Management interfaces
with the Outside Group in implementing the program in the organization. In
addition to its monitoring function, the program establishes a conflict
resolution process for underlying problems. The program also
enables the Board to evaluate Senior Management’s performance in the resolution
of those problems.
The BOCP is a smaller version
of the OCP but focuses on corporate compliance and works through an independent,
Outside Group. The Outside Group outreaches with all levels of management (not
the general workforce) on a
confidential basis to gain insights into problems within the company – general
problems and those personal to the manager. The Outside Group provides feedback to
Senior Management and assists in the conflict resolution process.
The Board is kept informed throughout the process.
The process is designed to
increase communication flow through and among management:
The information flow is
obtained in two ways, through organizational analysis measures and the ECR
conflict resolution process.
Initial organizational analysis
measures provide prompt results that enable the Outside Group to better
understand the organization and the reason for the organization’s current
circumstances. That analysis is also useful in guiding the Outside Group in the
conflict resolution process.
The ECR conflict resolution
process acquires information through both Outreach and conflict resolution.
Outreach encourages managers to convey general problems within the organization
to the Outside Group even though the manager may not be directly
involved. If a problem develops into a conflict, the resolution process assists
in the specific outcome as well as gains greater insights into from “lessons learned” for future
avoidance.
Through increased
communication flow, the Board is better prepared for conducting its responsibilities on corporate governance. It also has a better
understanding of the organization and its Senior Management.
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